To assist my clients with making the most from their sessions, be that a wedding, portrait or commercial session I have put together a collection of information that may help. Covering all manner of areas from planning, locations, styling and more, this information is intended to ensure you enjoy and cherish the photos taken during your session.
Once your contract has been signed and deposit paid you will be provided by email with the login details for the relevant area. For convenience these areas are linked below. If you have not received or have lost the password please contact me (via the below form or by email), and I can happily send you access details again.
If you are here looking for your photos please follow the below links to the relevant areas of my gallery site. If you can’t see your gallery it may be that they have not yet been uploaded or the gallery might be secret so only visible to those with a direct link which I send via email. Event images are normally uploaded within 48 hours, Portraits within 2 weeks, weddings 4-6 weeks and commercial images as per agreement. If the relevant time period has expired please don’t hesitate to drop me a message using the contact options,
How to order
Ordering your photos is designed to be lovely and easy. It should be as simple as adding the images you want, in the format you want within the gallery, and then progressing through the order process. Orders are processed using PayPal, please note you do not need to have a PayPal account to pay by card.
Alternatively orders can be placed by email (with payment by bank transfer) by quoting the image file name and the product required.
Please remember for portrait sessions the initial gallery will be a proofing gallery only, and therefore further editing may well occur before the final image is ready. For digital orders from portrait galleries you will automatically receive an email saying the files are ready to download but if further editing is required (i.e. rope removal) you will receive a separate email with the file(s) once the editing in completed.
If you are looking for a bespoke size or format or for albums then please contact me and we can process the order directly.
If you wish to see product samples contact me as I carry samples of almost all my available products.
If you have any product credit with your session or are eligible for an early order discount you will be sent your personal discount codes when sent your gallery link. If you have not received them please contact me.
How can I help you?
Can’t find your photos? Looking for product pricing? Looking for a different print option? Drop me a message below and I will answer your questions as best I can.
If viewing this page on a mobile, please rotate to landscape view to see the questions in full!